Susan Colley

Technology Copy Editor & Mystery Shopper, Computer Software

Hi, I'm Susan Colley (but I usually go by Sue). Welcome to my profile!

Susan Colley's Bio:

Susan Colley's Experience:

• Technology Copy Editor (Self-Employed Contractor) at Demand Media Studios

  October 2014 - Present | Santa Monica, California

  Evaluate, fact-check and edit technology-related articles to prepare them for publication in mass media.

• Mystery Shopper at Self-Employed

  September 2013 - Present | San Jose, California

  Shop at various retail locations, including clothing and accessories stores, big box stores, and restaurants and provide feedback about the level of service I receive at each location.

• Social Media Editor Intern at eMarketing/NPost/The Nutrition Post

  August 2012 - October 2012 | California

  Research, select and post articles, blogs and videos to The NPost web site and add appropriate keywords to facilitate searches for the information posted. Set up RSS feeds to the site to ease selection of media for inclusion on the site.

• Social Media Editor Intern at eMarketingVS/The Nutrition Post/The NPost

  August 2012 - October 2012

  Select articles, videos and blogs to post to The Nutrition Post site and provide a framework of information to accompany the post, including determining the appropriate keywords to use for the best SEO coverage Set up RSS feeds to provide editors with relevant new information to post to site Determine/write up/disseminate information to other interns/editors on system issues and workarounds.

• Information Technology Engineer at Hewlett-Packard Company

  February 1995 - June 1999

  Served as administrator and manager for the Watson NT server and associated project-critical functions and tools Provided support to recipients of install kit during installation and set up Tested application during installation process Provided web consulting

• Information Technology Engineer at Hewlett-Packard Company

  February 1995 - June 1999

  Served as administrator and manager for the Watson NT server and associated project-critical functions and tools Created installation kit to install Watson onto customer computers Provided worldwide support to recipients of install kit during installation and set up Tested application during installation process Provided web consulting

• Support Engineer for Conquest Application at Hewlett-Packard Company

  March 1992 - February 1995

  Handled technical support via telephone and email Specialized in ALLBASE/SQL issues Developed and conducted training to instruct other support engineers

• Support Engineer for Conquest Application at Hewlett-Packard Company

  March 1992 - February 1995

  Handled worldwide technical support via telephone and email Specialized in ALLBASE/SQL issues Developed and conducted training to instruct other support engineers

• coTeam Engineer at Hewlett-Packard Company

  March 1990 - March 1992

  Founding member of the coTeam self-directed work group Developed and conducted training for external customers Produced documentation Set up systems for product demonstration at oil consortium show

• coTeam Engineer at Hewlett-Packard Company

  March 1990 - March 1992

  Founding member of the coTeam self-directed work group Developed and conducted training for external customers Produced documentation Set up systems for product demonstration at oil consortium show

• Administrative Assistant at Hewlett-Packard Company

  September 1987 - March 1990

  Supported marketing and product marketing managers Created presentation slides and materials Supported computers in department (troubleshooting/installations) Created hyperlink documents in Aldus Pagemaker Provided other administrative functions

• Administrative Assistant at Hewlett-Packard Company

  September 1987 - March 1990

  Supported marketing and product marketing managers Created presentation slides and materials Supported computers in department (troubleshooting/installations) Created hyperlink documents in Aldus Pagemaker Provided other administrative functions

• Technology Copy Editor (Self-Employed Contractor) at Demand Media Studios

  October 2014

  Evaluate, fact-check and edit technology-related articles to prepare them for publication in mass media.

• Mystery Shopper at Self-Employed

  August 2013

  Shop at retail stores, restaurants, banks, and other business establishments and provide feedback/evaluations on the level of service provided by the associates I interact with at each location.

Susan Colley's Education:

• De Anza College

  1990 – 1997
  None

• De Anza College

  1989 – 1997
  None
  Concentration: Computer Science Major with a Philosophy Minor (completed 7 years of study)
  Activities: Local and International Officer in Phi Theta Kappa, The International Honor Society for 2-Year and Technical Schools

Susan Colley's Interests & Activities: